Terms of service

1. Use of Platform

Welcome to www.vadoracares.com (“Site” or “Platform”). The website is owned and operated by Vadora Cares LLP (“Vadora Cares”, “we”, “our”, or “us”), a company incorporated under the laws of India.

You may access our Site via computer, tablet, or mobile device. These Terms of Use govern your use of our Platform and your conduct regardless of how you access it.

The Platform is intended for personal, non-commercial use. Your use of the Platform and its services is governed by these Terms of Use along with our:

  • Privacy Policy

  • Shipping & Delivery Policy

  • Cancellation, Return & Refund Policy

(collectively referred to as the “Policies”).

By accessing or using our Platform, you agree to be bound by these Terms and Policies. If you do not agree, please do not use the Platform.

We reserve the right to update these Terms at any time. Continued use of the Platform constitutes acceptance of any changes.

2. Privacy Practices

We value your privacy and protect your personal information in accordance with our Privacy Policy.

By using the Site, you consent to the collection and use of your information as described in the Privacy Policy.

3. Your Account

  • This Site is intended for use by adults. Minors may use it only under parental supervision.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You agree to accept responsibility for all activities under your account.

  • If you suspect unauthorized access, contact us immediately at support@vadoracares.com.

We reserve the right to suspend or terminate accounts if these Terms are violated.

4. Product & Service Information

We strive to ensure product descriptions and images are accurate. However:

  • Colors and packaging may vary slightly.

  • The Platform may contain typographical errors or outdated information.

  • We reserve the right to correct errors and update information without prior notice.

5. Product Use

Products sold on the Platform are for personal use only and must not be resold for commercial purposes.

If a product causes irritation, allergy, or adverse reaction, discontinue use immediately and consult a qualified professional. Vadora Cares is not liable for reactions caused by misuse, allergies, or individual sensitivities.

6. Recommendations & Beauty Information

Any product recommendations or beauty information provided on the Platform are for informational purposes only and do not constitute medical advice.

Always consult a professional before using products if you have specific medical or skin conditions.

7. Pricing Information

We strive to ensure pricing accuracy; however errors may occur.

We reserve the right to:

  • Cancel orders with incorrect pricing

  • Modify prices without prior notice

  • Cancel orders due to stock unavailability

If payment has been processed for a cancelled order, a refund will be issued.

8. Cancellations, Returns & Refunds

Please refer to our Cancellation, Return & Refund Policy available on the Platform.

9. Mode of Payment

Payments may be made via:

  • Credit Cards

  • Debit Cards

  • UPI

  • Net Banking

  • Wallets

  • Gift cards or reward credits (if applicable)

  • Cash on Delivery (where available)

10. Shipping & Delivery

Please refer to our Shipping & Delivery Policy for complete details.

11. User Communications & Support

By contacting customer support or using chat/email features, you agree:

  • Not to transmit unlawful, abusive, or offensive content

  • Communications may be stored for quality and support purposes

  • We may contact you regarding orders and support requests

12. User Content

If you submit reviews, comments, images, or other content:

You agree not to post content that:

  • violates any law

  • is defamatory, obscene, abusive, or misleading

  • infringes intellectual property rights

  • harms minors

  • contains malicious software

We reserve the right to remove any content at our discretion.

13. Intellectual Property Rights

All content on this Platform including:

  • logos

  • text

  • images

  • graphics

  • design elements

  • product descriptions

are the intellectual property of Vadora Cares LLP or licensed partners and are protected by applicable laws.

No content may be reproduced, copied, or distributed without permission.

14. Limited License

We grant you a limited, non-transferable license to access and use the Site for personal use only.

Unauthorized use may result in termination of access.

15. Disclaimer of Warranties

The Platform is provided on an “as is” basis without warranties of any kind.

We do not guarantee:

  • uninterrupted access

  • error-free operation

  • accuracy of all content

16. Limitation of Liability

To the fullest extent permitted by law, Vadora Cares LLP shall not be liable for:

  • indirect or consequential damages

  • loss of data or profits

  • delays or service interruptions

  • issues caused by third-party services

17. Third-Party Links

Our Platform may include links to third-party websites. We are not responsible for their content, policies, or practices.

18. Termination

We may suspend or terminate your access to the Platform if you violate these Terms.

You may discontinue use at any time.

19. Indemnity

You agree to indemnify and hold harmless Vadora Cares LLP from any claims or damages resulting from misuse of the Platform or violation of these Terms.

20. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts in Uttar Pradesh, India.

21. Site Security

You agree not to:

  • attempt unauthorized access

  • introduce malicious software

  • disrupt website functionality

  • misuse data or services

Violations may result in legal action.

22. Entire Agreement

These Terms constitute the entire agreement between you and Vadora Cares regarding use of the Platform.

23. Contact Information

Vadora Cares LLP
📧 Email: support@vadoracares.com

Last Updated: February 2026